Interpret the Print Quality Page
On the product control panel, open the Reports menu.
Select the Print Quality Page item to print it.
This page contains five bands of color, which are divided into four groups as indicated in the following
illustration. By examining each group, you can isolate the problem to a particular print cartridge.
If dots or streaks appear in only one of the groups, replace the print cartridge that correlates with
If dots appear in more than one group, print a cleaning page. If this does not solve the problem,
determine if the dots are always the same color; for example, if magenta dots appear in all five
color bands. If the dots are all the same color, replace that print cartridge.
If streaks appear in multiple color bands, contact HP. A component other than the print cartridge is
probably causing the problem.