10.XXXX Supply error
Description
The memory chip for one of the print cartridges cannot be read or is missing.
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10.0000 = black memory chip error
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10.0001 = cyan memory chip error
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10.0002 = magenta memory chip error
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10.0003 = yellow memory chip error
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10.1000 = black memory chip is missing
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10.1001 = cyan memory chip is missing
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10.1002 = magenta memory chip is missing
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10.1003 = yellow memory chip is missing
Recommended action
Reinstall the print cartridge.
Turn the product off and then on.
If the problem is not solved, replace the print cartridge.