HP LaserJet Pro 300 color Printer M351 series - Check the print cartridges

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Check the print cartridges

Check each print cartridge, and replace it if necessary, if you are having any of the following


The printing is too light or seems faded in areas.

Printed pages have small unprinted areas.

Printed pages have streaks or bands.

If you determine that you need to replace a print cartridge, print the Supplies Status Page to find the

part number for the correct genuine HP print cartridge.

Type of print cartridge

Steps to resolve the problem

Refilled or remanufactured print

Hewlett Packard Company cannot recommend the use of non-HP supplies, either
new or remanufactured. Because they are not HP products, HP cannot influence
their design or control their quality. If you are using a refilled or remanufactured
print cartridge and are not satisfied with the print quality, replace the print cartridge
with a genuine HP print cartridge.

Genuine HP print cartridge


The product control panel or the Supplies Status page indicates Very Low
status when the print cartridge has reached the end of its estimated life.
Replace the print cartridge if print quality is no longer acceptable.


Print a Print Quality Page from the Reports menu on the control panel. If
streaks or marks are in one color on the page, you might have a defect in that
color cartridge. See the instructions in this document for interpreting the page.
Replace the print cartridge if necessary.


Visually inspect the print cartridge for damage. See the instructions that follow.
Replace the print cartridge if necessary.


If printed pages have marks that repeat several times at the same distance
apart, print a cleaning page. If this does not solve the problem, use the
repetitive defects ruler in this document to identify the cause of the problem.