49 Error Turn off then on
Description
The product experienced an internal error.
138
Chapter 11 Solve problems
ENWW
Recommended action
Turn the product off, wait at least 30 seconds, and then turn the product on and wait for it to initialize.
If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the
product power on.
If the message persists, contact HP support.