The computer or workstation might be set up incorrectly
1.
Check the network drivers, printer drivers, and the network redirection.
2.
Verify that the operating system is configured correctly.
HP LaserJet Pro 300 color Printer M351 series
HP LaserJet Pro 300 color Printer M351 series - The computer or workstation might be set up incorrectly
- Product basics
- Control panel menus
- Software for Windows
- Use the product with Mac
- Connect the product with Windows
- Paper and print media
- Print cartridges
- Print tasks
- Color
- Manage and maintain
- Solve problems
- Supplies and accessories
- Service and support
- Product specifications
- Regulatory information
- Index
- HP LaserJet Pro 300 color Printer M351 series
- >
- Solve problems
- >
- Solve product connectivity problems
- >
- Solve network problems
- >
- The computer or workstation might be set up incorrectly
HP LaserJet Pro 300 color Printer M351 series - The computer or workstation might be set up incorrectly
HP LaserJet Pro 300 color Printer M351 series > The computer or workstation might be set up incorrectly
- Product basics
- Control panel menus
- Software for Windows
- Use the product with Mac
- Software for Mac
- Supported operating systems and printer drivers for Mac
- Install software for Mac operating systems
- Remove the printer driver from Mac operating systems
- Priority for print settings for Mac
- Change printer-driver settings for Mac
- Software for Mac computers
- Basic print tasks with Mac
- Cancel a print job with Mac
- Change the paper size and type with Mac
- Resize documents or print on a custom paper size with Mac
- Create and use printing presets with Mac
- Print a cover page with Mac
- Use watermarks with Mac
- Print multiple pages on one sheet of paper with Mac
- Print on both sides of the page (duplex printing) with Mac
- Set the color options with Mac
- Use AirPrint
- Solve problems with Mac
- Software for Mac
- Connect the product with Windows
- Paper and print media
- Print cartridges
- Print cartridge information
- Supplies views
- Manage print cartridges
- Replacement instructions
- Solve problems with supplies
- Check the print cartridges
- Interpret control panel messages for supplies
- 10.XXXX Supply error
- Black cartridge low
- Black in wrong position
- Black very low
- Cyan cartridge low
- Cyan in wrong position
- Cyan very low
- Genuine HP supply installed
- Incompatible <color>
- Incorrect supplies
- Install <color> cartridge
- Magenta cartridge low
- Magenta in wrong position
- Magenta very low
- Remove shipping lock from <color> cartridge
- Remove shipping locks from cartridges
- Replace <color>
- Supplies low
- Unsupported <color> Press [OK] to continue
- Used <color> in use
- Used <color> installed Press [OK] to continue
- Used supplies in use
- Yellow cartridge low
- Yellow in wrong position
- Yellow very low
- Print tasks
- Cancel a print job
- Basic print tasks with Windows
- Open the printer driver with Windows
- Get help for any printing option with Windows
- Change the number of print copies with Windows
- Save custom print settings for reuse with Windows
- Improve print quality with Windows
- Print on both sides (duplex) with Windows
- Print multiple pages per sheet with Windows
- Select page orientation with Windows
- Set color options with Windows
- Use HP ePrint
- Additional print tasks with Windows
- Print colored text as black (grayscale) with Windows
- Print on preprinted letterhead or forms with Windows
- Print on special paper, labels, or transparencies with Windows
- Print the first or last page on different paper with Windows
- Scale a document to fit page size with Windows
- Add a watermark to a document with Windows
- Create a booklet with Windows
- Color
- Manage and maintain
- Solve problems
- Self help
- Solve general problems checklist
- Restore factory settings
- Interpret control panel messages
- Control panel message types
- Control panel messages
- 10.XXXX Supply error
- 49 Error Turn off then on
- 50.X Fuser error Turn off then on
- 51.XX Error Turn off then on
- 54.XX Error Turn off then on
- 55.X Error Turn off then on
- 57 Fan error Turn off then on
- 59.X Error Turn off then on
- 79 Error Turn off then on
- 79 Service error Turn off then on
- Black cartridge low
- Black in wrong position
- Black very low
- Cleaning . . .
- Cyan cartridge low
- Cyan in wrong position
- Cyan very low
- Device error Press [OK]
- Front door open
- Genuine HP supply installed
- Incompatible <color>
- Incorrect supplies
- Install <color> cartridge
- Invalid driver Press [OK]
- Jam in <location>
- Jam in tray # Clear jam and then Press [OK]
- Load tray # <TYPE> <SIZE>
- Load tray 1 plain <SIZE> Cleaning Mode [OK] to start
- Load tray <X> Press [OK] for available media
- Load tray 1 <TYPE> <SIZE>
- Magenta cartridge low
- Magenta in wrong position
- Magenta very low
- Manual duplex Load tray <X> Press [OK]
- Manual feed <TYPE> <SIZE> Press [OK] for available media
- Memory is low Press [OK]
- Misprint Press [OK]
- Print failure, press OK. If error repeats, turn off then on.
- Rear door open
- Remove shipping lock from <color> cartridge
- Remove shipping locks from cartridges
- Replace <color>
- Supplies low
- Unexpected size in tray # Load <size> Press [OK]
- Unsupported <color> Press [OK] to continue
- Used <color> in use
- Used <color> installed Press [OK] to continue
- Used supplies in use
- Yellow cartridge low
- Yellow in wrong position
- Yellow very low
- Paper feeds incorrectly or becomes jammed
- Clear jams
- Improve print quality
- The product does not print or it prints slowly
- Solve product connectivity problems
- Solve direct-connect problems
- Solve network problems
- Poor physical connection
- The computer is using the incorrect IP address for the product
- The computer is unable to communicate with the product
- The product is using incorrect link and duplex settings for the network
- New software programs might be causing compatibility problems
- The computer or workstation might be set up incorrectly
- The product is disabled, or other network settings are incorrect
- Solve wireless network problems
- Wireless connectivity checklist
- The control panel displays the message: The wireless feature on this product has been turned off
- The product does not print after the wireless configuration completes
- The product does not print, and the computer has a third-party firewall installed
- The wireless connection does not work after moving the wireless router or product
- Cannot connect more computers to the wireless product
- The wireless product loses communication when connected to a VPN
- The network does not appear in the wireless networks list
- The wireless network is not functioning
- Solve product software problems with Windows
- Solve product software problems with Mac
- The printer driver is not listed in the Print & Fax list
- The product name does not appear in the product list in the Print & Fax list
- The printer driver does not automatically set up the selected product in the Print & Fax list
- A print job was not sent to the product that you wanted
- When connected with a USB cable, the product does not appear in the Print & Fax list after the drive
- You are using a generic printer driver when using a USB connection
- Supplies and accessories
- Service and support
- Product specifications
- Regulatory information
- FCC regulations
- Environmental product stewardship program
- Protecting the environment
- Ozone production
- Power consumption
- Toner consumption
- Paper use
- Plastics
- HP LaserJet print supplies
- Return and recycling instructions
- Paper
- Material restrictions
- Disposal of waste equipment by users in private households in the European Union
- Chemical substances
- Material Safety Data Sheet (MSDS)
- For more information
- Declaration of conformity
- Declaration of conformity (wireless models)
- Safety statements
- Laser safety
- Canadian DOC regulations
- VCCI statement (Japan)
- Power cord instructions
- Power cord statement (Japan)
- EMC statement (Korea)
- Laser statement for Finland
- GS statement (Germany)
- Substances Table (China)
- Restriction on Hazardous Substances statement (Turkey)
- Restriction on Hazardous Substances statement (Ukraine)
- Additional statements for wireless products
- Index
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