Solve problems with Mac
For information about solving problems with a Mac, see
Solve product software problems with Mac
on page 178
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Solve problems with Mac
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Chapter 4 Use the product with Mac
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HP LaserJet Pro 300 color Printer M351 series
HP LaserJet Pro 300 color Printer M351 series - Solve problems with Mac
- Product basics
- Control panel menus
- Software for Windows
- Use the product with Mac
- Connect the product with Windows
- Paper and print media
- Print cartridges
- Print tasks
- Color
- Manage and maintain
- Solve problems
- Supplies and accessories
- Service and support
- Product specifications
- Regulatory information
- Index
- HP LaserJet Pro 300 color Printer M351 series
- >
- Use the product with Mac
- >
- Solve problems with Mac
HP LaserJet Pro 300 color Printer M351 series - Solve problems with Mac
HP LaserJet Pro 300 color Printer M351 series > Solve problems with Mac
- Product basics
- Control panel menus
- Software for Windows
- Use the product with Mac
- Software for Mac
- Supported operating systems and printer drivers for Mac
- Install software for Mac operating systems
- Remove the printer driver from Mac operating systems
- Priority for print settings for Mac
- Change printer-driver settings for Mac
- Software for Mac computers
- Basic print tasks with Mac
- Cancel a print job with Mac
- Change the paper size and type with Mac
- Resize documents or print on a custom paper size with Mac
- Create and use printing presets with Mac
- Print a cover page with Mac
- Use watermarks with Mac
- Print multiple pages on one sheet of paper with Mac
- Print on both sides of the page (duplex printing) with Mac
- Set the color options with Mac
- Use AirPrint
- Solve problems with Mac
- Software for Mac
- Connect the product with Windows
- Paper and print media
- Print cartridges
- Print cartridge information
- Supplies views
- Manage print cartridges
- Replacement instructions
- Solve problems with supplies
- Check the print cartridges
- Interpret control panel messages for supplies
- 10.XXXX Supply error
- Black cartridge low
- Black in wrong position
- Black very low
- Cyan cartridge low
- Cyan in wrong position
- Cyan very low
- Genuine HP supply installed
- Incompatible <color>
- Incorrect supplies
- Install <color> cartridge
- Magenta cartridge low
- Magenta in wrong position
- Magenta very low
- Remove shipping lock from <color> cartridge
- Remove shipping locks from cartridges
- Replace <color>
- Supplies low
- Unsupported <color> Press [OK] to continue
- Used <color> in use
- Used <color> installed Press [OK] to continue
- Used supplies in use
- Yellow cartridge low
- Yellow in wrong position
- Yellow very low
- Print tasks
- Cancel a print job
- Basic print tasks with Windows
- Open the printer driver with Windows
- Get help for any printing option with Windows
- Change the number of print copies with Windows
- Save custom print settings for reuse with Windows
- Improve print quality with Windows
- Print on both sides (duplex) with Windows
- Print multiple pages per sheet with Windows
- Select page orientation with Windows
- Set color options with Windows
- Use HP ePrint
- Additional print tasks with Windows
- Print colored text as black (grayscale) with Windows
- Print on preprinted letterhead or forms with Windows
- Print on special paper, labels, or transparencies with Windows
- Print the first or last page on different paper with Windows
- Scale a document to fit page size with Windows
- Add a watermark to a document with Windows
- Create a booklet with Windows
- Color
- Manage and maintain
- Solve problems
- Self help
- Solve general problems checklist
- Restore factory settings
- Interpret control panel messages
- Control panel message types
- Control panel messages
- 10.XXXX Supply error
- 49 Error Turn off then on
- 50.X Fuser error Turn off then on
- 51.XX Error Turn off then on
- 54.XX Error Turn off then on
- 55.X Error Turn off then on
- 57 Fan error Turn off then on
- 59.X Error Turn off then on
- 79 Error Turn off then on
- 79 Service error Turn off then on
- Black cartridge low
- Black in wrong position
- Black very low
- Cleaning . . .
- Cyan cartridge low
- Cyan in wrong position
- Cyan very low
- Device error Press [OK]
- Front door open
- Genuine HP supply installed
- Incompatible <color>
- Incorrect supplies
- Install <color> cartridge
- Invalid driver Press [OK]
- Jam in <location>
- Jam in tray # Clear jam and then Press [OK]
- Load tray # <TYPE> <SIZE>
- Load tray 1 plain <SIZE> Cleaning Mode [OK] to start
- Load tray <X> Press [OK] for available media
- Load tray 1 <TYPE> <SIZE>
- Magenta cartridge low
- Magenta in wrong position
- Magenta very low
- Manual duplex Load tray <X> Press [OK]
- Manual feed <TYPE> <SIZE> Press [OK] for available media
- Memory is low Press [OK]
- Misprint Press [OK]
- Print failure, press OK. If error repeats, turn off then on.
- Rear door open
- Remove shipping lock from <color> cartridge
- Remove shipping locks from cartridges
- Replace <color>
- Supplies low
- Unexpected size in tray # Load <size> Press [OK]
- Unsupported <color> Press [OK] to continue
- Used <color> in use
- Used <color> installed Press [OK] to continue
- Used supplies in use
- Yellow cartridge low
- Yellow in wrong position
- Yellow very low
- Paper feeds incorrectly or becomes jammed
- Clear jams
- Improve print quality
- The product does not print or it prints slowly
- Solve product connectivity problems
- Solve direct-connect problems
- Solve network problems
- Poor physical connection
- The computer is using the incorrect IP address for the product
- The computer is unable to communicate with the product
- The product is using incorrect link and duplex settings for the network
- New software programs might be causing compatibility problems
- The computer or workstation might be set up incorrectly
- The product is disabled, or other network settings are incorrect
- Solve wireless network problems
- Wireless connectivity checklist
- The control panel displays the message: The wireless feature on this product has been turned off
- The product does not print after the wireless configuration completes
- The product does not print, and the computer has a third-party firewall installed
- The wireless connection does not work after moving the wireless router or product
- Cannot connect more computers to the wireless product
- The wireless product loses communication when connected to a VPN
- The network does not appear in the wireless networks list
- The wireless network is not functioning
- Solve product software problems with Windows
- Solve product software problems with Mac
- The printer driver is not listed in the Print & Fax list
- The product name does not appear in the product list in the Print & Fax list
- The printer driver does not automatically set up the selected product in the Print & Fax list
- A print job was not sent to the product that you wanted
- When connected with a USB cable, the product does not appear in the Print & Fax list after the drive
- You are using a generic printer driver when using a USB connection
- Supplies and accessories
- Service and support
- Product specifications
- Regulatory information
- FCC regulations
- Environmental product stewardship program
- Protecting the environment
- Ozone production
- Power consumption
- Toner consumption
- Paper use
- Plastics
- HP LaserJet print supplies
- Return and recycling instructions
- Paper
- Material restrictions
- Disposal of waste equipment by users in private households in the European Union
- Chemical substances
- Material Safety Data Sheet (MSDS)
- For more information
- Declaration of conformity
- Declaration of conformity (wireless models)
- Safety statements
- Laser safety
- Canadian DOC regulations
- VCCI statement (Japan)
- Power cord instructions
- Power cord statement (Japan)
- EMC statement (Korea)
- Laser statement for Finland
- GS statement (Germany)
- Substances Table (China)
- Restriction on Hazardous Substances statement (Turkey)
- Restriction on Hazardous Substances statement (Ukraine)
- Additional statements for wireless products
- Index
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